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Prime Emergency Assistance

In times of an emergency, please contact our 24-hours roadside service number (65) 6777 0666 for immediate assistance.

Outside of our operating hours, please press “1” after the automated voice message to connect to our service team.

For any other assistance, please ring us during our office hours from Mon to Fri (8:30am to 5:30pm) and Sat (8:30am to 12:30pm). We are closed on Sundays and Public Holidays.

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Frequently Asked Questions (FAQs)

Hirer's Requirements

The Hirer must provide a valid Singapore Class 3 Driving License or a valid International Driving License that is more than 3 years old, accompanied by Identification Card or Passport and Employment Pass.

The minimum age is 25 and maximum is 60 years of age.

Insurance Coverage

Motor Vehicle Insurance covers unlimited third party liability and up to $500,000 property damage, subject to payment of the non-waiverable excess in the event of each and every accident. The Hirer is required to report any accident/damages to the rental company within 24 hours, failing which the Hirer shall be fully liable for any claims and proceedings arising from the accident.

Please note that smoking is strictly not allowed in the rental vehicle. Otherwise, a cost of repair will be imposed accordingly.

Parking and Traffic Fines

All parking fees, traffic/parking fines, ERP charges, and any other related expenses arising from the usage of the vehicle are the responsibilities of the Hirer.


The rental car will be supplied with a full tank of unleaded premium grade petrol which must be refilled at the Hirer’s expense upon return. Otherwise, refueling charges will apply.

Collection and Return

The Hirer may collect and return the vehicle from Mon to Fri (9:00am to 5:00pm); Sat (9:00am to 12:00pm).

We are closed on Sundays and Public Holidays.

24-Hours Emergency Service Assistance

Our 24-hours emergency service assistance number is (65) 6777 0666. Please press “1” outside of office hours.

Modes of Payment

Easy payment can be made through VISA/Mastercard only. Pre-payment must be made before the collection of the vehicle.

Our Office.

Prime & Section Car Rental
5 Benoi Place,
Singapore 629926

Operating Hours:
Mon – Fri (8:30am to 5:30pm)
Sat (8:30am to 12:30pm)

Closed on Sundays and Public Holidays.

Contact Us.

Car Leasing:
(65) 6778 8900

Private-Hire Car Rental:
(65) 6862 8878

Taxi Booking:
(65) 6778 0808

Shell Fuels Marketing:
(65) 6898 2525

Pre-Owned Cars for Sale:
(65) 6872 3113